Frequently Asked Questions

Travosa special offers do not have any blackout dates. Although travosa offers allow the maximum flexibility with 18 months to travel, we highly recommend once you know your travel dates to book them as hotels often do sell out during holidays and school breaks. All the hotel availability works on a first come first served basis.

Our special offers work by providing maximum flexibility with up to 18 months to set your travel dates. Upon purchasing your special offer, you will receive your log in credentials via email and SMS where you can set your travel dates.. Our inventory is fantastic and we are super confident that we will be able to offer you the dates that you will require. However, for your peace of mind, we do offer a 7 day full money back guarantee so that if your dates are in fact not available, you are able to claim a full refund. Our offers have NO Black Out dates. However, these deals work on a first come first served basis. Due to the huge discounts that are offered, we do suggest to book your dates as soon as possible to ensure you get the inventory you would like especially for high demand seasons and holidays.

Although we do suggest getting your booking verified as soon as possible as this will help to guarantee the availability you have selected, you do not lose your vacation if do not speak a vacation specialist in the allotted time. If ever need assistance, you can also reach us by clicking “Customer Support”.

Our hotels generally have a “No Pets” policy. However, all hotels do allow REGISTERED Service Animals (not emotional support animals) with correct documentation which must be added to the booking at the time of speaking with the booking department.

Our offers are promoted as “flexible” which provide 18 months to select the dates. Unfortunately, the availability for each hotel can only be accessed once the deal has been purchased. However, our availability is fantastic and in general provides all year round inventory. We suggest booking 3 months in advance for the best chance of attaining desired dates.

You can book your travel dates immediately, however our special offers have a minimum requirement of 10 days advancing booking notice. This is a requirement set by the hotels themselves for the promotional price that just cant set dates for arrival within 10 days of purchase. We provide maximum flexibility with 18 months to set your travel dates.

Our deals show all taxes/fees before any payment is made. The fees involved are based on the amount quoted for the offer plus the taxes and fees added in the cart before payments are made. The only additional fees for the accommodation which may or may not apply based on each individual deal is the “Resort Fees” which are charged at the time of booking dates. These fees vary depending on the individual hotel deal. To see if there are any resort fees applied to the hotel you are interested in please view the terms and conditions at the bottom of the deals information.